Since DirectPetRx was started by a well-known, family owned and operated veterinarian practice, we understand that your pets are a very special part of your family. By making our products affordable and easy to access, we help you help your animals. We sincerely hope you find our website easy to use.
At DirectPetRx, we make your pets health and safety our number one concern. That's why our pharmacists fill only the prescriptions that are approved by your regular veterinarian and are approved by the FDA or EPA. This ensures that we send you the correct quantity and dosage as well as giving you the correct administration instructions.
Not only do we offer a variety of pet medications, we also carry a large assortment of pet supplies. We have everything from bark collars to automatic water bowls. Direct Pet Rx wants to give you a place where you can have one stop to meet all of your pet care needs.
Payment may be made by Visa, Mastercard, Discover and American Express.
Returns may be made within 30 days of purchase. Any newly packaged, unopened product in resaleable condition may be returned. A Store Credit will be issued upon receipt of returned items less a 15% restocking fee.
Exchanges may be made within 30 days of purchase. Newly packaged, unopened products in resaleable condition may be exchanged. Store credit will be issued if products differ in price.
Can I cancel or change an order once I've made it?:
Yes, as long as the order has not shipped. Once received you can return the items you ordered.
Placing and order :
1. Place an item(s) in your shopping cart by clicking on the "Add to shopping cart" button, which is located below the product description on each product page.
2. Choose "Check Out" at the bottom of your shopping cart after you are done shopping. Prior to checking out, you can also click on the Register button (optional) to create a login and password for easy repeat ordering, so you don't have to re-enter information every time you order.
3. Complete the checkout process by providing billing and shipping information.
4. Submit a valid credit card.
All credit card transactions are completely secured. We use the Stronghold secure server, currently the second best selling secure server software, and in our opinion, technically the best product. It supports industry-standard 128-bit SSL encryption.
All online transactions are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. If you are not the kind of person who worries about being hit by lightning as you're crossing the street, you probably don't have to worry that your credit card number will be intercepted on the way to a secure Web site.